chessgames.com: Jessica is right, we should have a "State of the Onion" regarding the correction slip process. Let us commence.<Boomie> You are right, that a reversed result probably should be a high priority. Unfortuantely it does not at this time. We do have a system of prioritization, and here are a few factors:
• How long it's been waiting
• The category of page (player, game, etc.)
• Our confidence that the correction is true
• Whether or not the submitter is a CG Editor
• Whether or not the game is part of the Tournament Index
Adding more factors to this list would probably be a good idea.
Truth be told, the member who submits the correction has an influence as well, regardless of editor status. Over time the Librarian has learned that some users you must take with a grain of salt, while other users you can take to the bank. That's not to say that any correction is completely ignored.
More than a few users have an awful habit of assuming that anytime they have a source that contradicts CG, their source must be right and CG must be wrong, even if their source is a database rife with errors, or a book by an author of questionable repute. One user in particular has been the cause of many back-and-forth corrections due to this behavior, and I don't mind when the Librarian gives that member's corrections a very low priority. (I won't call anybody out, but let me say it's not anybody who frequents the Bistro.)
Another "bad habit" is posting corrections in the Kibtizer's corner instead of making a slip. This creates two problems: One, it's very unlikely to be read by an admin so you can expect no action to be taken. Two, when action is taken the Librarian has the extra chore of deleting comments that are rendered obsolete and possibly confusing. However if something appears to be wrong on a game but you are uncertain, the Kibitzer's Corner is the appropriate place to expression your skepticism. That way other members can try to get to the truth of the matter and only then submit the slip.
It's worth mentioning: if you submit a correction slip and notice later that it has not been acted upon, making a second correction slip will accomplish nothing. Your second slip will simply be appended to the original one. It doesn't make our work any harder or easier, but it is a waste of your time.
I sometimes hear talk of corrections "slipping through the cracks." If by that, you mean that they are neglected for a long time, you are right. If you mean that somehow they vanished, you are wrong. We have every correction ever submitted: about 14,000 of them, about 2300 of which are now in the queue.
It's also worth noting that a slip that reads simply <The result is 0-1> may intimidate the Librarian from handling it right away, as it appears (at least superficially) speculative. More than once we've received a correction slip based merely on an assessment of a final position that turned out to be incorrect (due to time controls, forfeits, missing or incorrect moves, and other factors.) The Librarian would have to go to another database in an effort to corroborate your claim.
Eventually we do indeed corroborate such claims, but expect the Librarian to pick the low hanging fruit first.
We have recently implemented a behind-the-scenes system to allow admins to place permanent notes on games, players, tournaments, etc. This way, if somebody provides some unexpected information we will not be vulnerable to a speculative correction later that reverses the truth back to the mistake.
<Is the Correction Slip process broken or what?> It may seem that way but we process many hundreds of correction slips per month. In spite of this, the number of corrections hovers around 2000.
About half of these we nickname the "bedrock", which are corrections that are very complicated, difficult to understand, require additional research, or deemed too speculative to take immediate action. Some of them are years old. If a correction will take a long time to accomplish, I'm sure you all agree it would be best to set it aside and handle a slew of more simple (and possibly more crucial) corrections in the same time frame. It's been suggested that some of these "bedrock" corrections could be made public in the Bistro (or perhaps in the Librarian's page). Some of them are very interesting, while others seem to be long speculative rants.
It's also important to realize that often a single correction spawns a slew of further corrections. For instance, suppose a correction states <White in this game is Canadian Fred Derf, not the American who is also named Fred Derf.> She will look up the name Derf in the database, and perhaps realize that there is a record for Frederick Derf, and another one for F Derf, and then realize these pages contains both Canadian and USA games, and suddenly what was a single correction slip explodes into dozens of necessary corrections. Because of this, at the end of the month it's not uncommon to see on the progress report that 400 correction slips were processed, but 600 corrections were made. The poor Librarian never gets credit for those extra 200, because they are being fixed without you realizing it. However, they are just as important as any formally submitted slip.
We have also been contemplating ideas suggested to hand over some of the Librarian's more trivial duties to diligent CG Editors. In fact, I think it's a great idea, and the work remaining is a programming task. That change alone might be the biggest single improvement we can make.
Hiring an additional librarian is also a topic going around the office, the biggest obstacle being that it requires a very special skill set. One must be at least a chess amateur, have at least a passing knowledge of chess history, be proficient in foreign names and their endless transliterations, know their way around Olimpbase, fide.com, and other prominent sources, in addition to having a fastidious eye for detail. Those aren't the kinds of skills we can find with a classified ad.
The CG Librarian forum needs to be resurrected for one purpose or another. She's not much for chatting online and at this point I'm not even sure if she checks the page.
I am very sympathetic to your collective frustrations and we really are working on ways to make the system better. However, the empirical proof that the system is not "broken" is witnessed by the simple fact that the total number of pending correction slips is not growing in number.
Daniel Freeman