ARCHIVED POSTS
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Jan-24-18
 | | chessgames.com: <Fusilli: <CG> A new user, <tgyuid>, posts nothing but nonsense.> Thanks for pointing that out. Accounts like that sort are a special case. I just deleted every post containing the string "tgyuid" — including yours (sorry). <Stonehenge> I'm experiencing it as well. We really are trying our best. |
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Jan-24-18
 | | perfidious: Would there be any problem if I were to request a deletion of any post I have inadvertently made twice? Many times this has happened, but I have usually caught it and removed the offending post. |
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Jan-24-18
| | chessgames.com: <perfidious: Would there be any problem if I were to request a deletion of any post I have inadvertently made twice?> Of course not. You can use the whistle and just explain that it was a mistake; an admin will take it from there. |
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| Jan-25-18 | | diceman: Any problem with the Laboratory?
I put the pgn of a game in there last night.
My fuel was at 300.
It's empty now, indicating it was analyzed.
However, it doesn't show up in results portion.
As the analysis was underway, I saw the current position being
analyzed. (it was the correct game)
Would it pause for a day waiting for more fuel to complete? |
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Jan-25-18
 | | MissScarlett: Talking of wheels turning slowly, it's been about three weeks since any submitted games were uploaded. What are you people doing all day!? |
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Jan-25-18
| | chessgames.com: <diceman> I haven't seen any case of mysteriously vanishing analysis. Could you tell me which game it was? I see this one completed recently at your request user-game 8705440046718927 It's been a fear of mine that if the analysis server were reset while analyses are taking place they would end up lost in limbo. But the server shouldn't have been restarted so I don't think that's the case. There are some other possibilities, including bad network congestion just at the moment when your analysis is complete. And I've clicked the trash can accidentally once or twice myself. Anyhow, it wouldn't do anything differently if you ran out of fuel. BTW, I just topped off everybody's tank at 2000 fuel. <MissScarlet> We'll get to new submissions in the next day. |
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Jan-25-18
| | chessgames.com: Wait <diceman> I think I found your missing analysis: user-game 9989387067209823 I found the analysis in the logfiles, it seemed to have processed fine. I can't account for why it doesn't show in your Analysis Lab. There are several issues with the Analysis Lab that we're going to address this week. |
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| Jan-25-18 | | diceman: <chessgames.com:
Wait <diceman> I think I found your missing analysis:> Yes, that's it. |
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| Jan-26-18 | | morfishine: Can <CG> add the following game to Svidler's notable games? S Volkov vs Svidler, 2017 ***** |
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Jan-26-18
| | chessgames.com: No, but we can make it GOTD and help its rise to notability. (See the help page about how games become notable.) |
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| Jan-26-18 | | morfishine: <CG> Thats right, I vaguely knew that. At what point does the game achieve 'notability' status? 5 collections? 10? Thanks |
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Jan-26-18
| | chessgames.com: It depends on the player. It needs to be big enough to be in the top ten. Games in only one collection are disregarded. |
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Jan-26-18
| | chessgames.com: Now we just need one of our oh-so-clever puns.
<Pay the Svidler> <Volkov a Cliff> <Bloody Sunday> / <St Petersburg Massacre> |
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Jan-26-18
 | | Annie K.: <Volkov a Cliff> I like that one :) |
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Jan-26-18
 | | offramp: Volkov Shame. |
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Jan-26-18
| | chessgames.com: Perhaps a little risqué but I think we have a winner :) |
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| Jan-27-18 | | zanzibar: A shame <CG> was so slow this morning - lots of timeouts and lost posts. Could have been just me...(?) |
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Jan-27-18
 | | Chessical: <Stonehenge> and <Zanzibar> I too have found that the site is becoming increasingly slow with time outs becoming more frequent. |
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| Jan-27-18 | | zanzibar: <CG> in this kibitz Sidney Paine Johnston (kibitz #6) Why is the first link mis-formed so that it no longer works? I'm pretty sure it worked in the original, and the archived version seems to have extraneous HTML formatting tags in it. |
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Jan-28-18
| | Chessical: I have just lost a day's work on my latest collection - Game Collection: Donner - Larsen Intzl. play off. Despite saving regularly, hours of work have disappeared. Is there a problem we need to know about? |
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| Jan-28-18 | | zanzibar: Ouch, not good to hear that. |
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Jan-28-18
| | chessgames.com: <Chessical: I have just lost a day's work - Despite saving regularly, hours of work have disappeared. Is there a problem we need to know about?> Oh, no. Technology/websites issues aside, I'll do anything I can to help you. It's a moral obligation. I'm wondering now if there's a problem *I* need to know about. Could you explain more about how the work was lost? Were you working on it as a time, or did you wake up to find out that your collection went "back in time" ? Can you express the time (preferably in USA/Eastern but CET GMT etc works) when the incident happened? I want to examine the logfiles and see what happened right before the data was lost. With no offense to you, as I am sure you're very mindful, I am hoping that it was some kind of user error combined with a software "gotcha" scenario. Also BTW I have backups from 2:00am this morning which are easy to access so if the problem happened between then and now I can make an effort to retrieve it. |
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Jan-28-18
| | chessgames.com: Peeking in the backups I gathered that this collection was created sometime after 2:00am server time (probably around 4:30am) and you were working on it all the way to roughly 10:20am. The nightly backup serves no purpose since the collection didn't even exist then :( So now I fear that there is simply no way to retrieve the lost data. I'm not 100% sure, but let's say 90% sure. I am sincerely sorry, Chessical. I've been in your situation a hundred times and feel your pain. But this doesn't mean we shrug our shoulders and say "Whatever." This means now we must prioritize to figure out how exactly it happened so it never happens again to anybody else. I want to recreate the scenario on a test collection; go through whatever motions are required to make data disappear like that. My gut-hunch is that it might have something to do with working on multiple tabs at the same time. JFQ once lost her profile page by accidentally switching between account with tabs open. Thankfully I was able to retrieve it, or at least most of it. But I don't know if you work that way nor am I sure that it would create a scenario of data loss when it comes to game collections, which are comprised of many individual records and not merely a single blob of text. |
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Jan-28-18
| | Chessical: <Chessgames> Thank you for your prompt and detailed response. I was using multiple tabs. In future, I will copy the text onto Word so if there is a data loss I have a backup. |
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Jan-28-18
| | chessgames.com: Also: what is the nature of the data that was lost? It was in fact only a 4 game affair, right? So the lost data is all from the introduction to collection, the part that now says "Work in progress>" ? My working model of what could have happened is something like this: you did a bunch of work in one tab, and saved it, but then accidentally went to one of the earlier tabs and made a small change there, overwriting the bulk of the work done on the other tabs. I'm not sure if that's what happened but it would explain it. Preventative solution? I am thinking that each collection should have a timestamp "last_edit" stored in the database. Then each edit page should have a secret hidden field called "page_loaded". That way, if you attempt to edit a page which has been edited after the page was loaded (i.e. last_edit > page_loaded) it either prevents you or at least gives you some kind of "Are you sure?" warning. You seem to be taking this very well, thank you for taking this in stride and do know that I will do all I can. |
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